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Common questions

Services What we proofread and edit, and how the services differ. 4 articles
Pricing and discounts What it costs, how turnaround changes the price, and discount codes. 4 articles
Document security and confidentiality How your document and personal data are protected. 4 articles
Trust and quality How we vet editors, check quality, and handle revisions. 4 articles
Your account Guest checkout, claiming your account, and signing in. 4 articles
About Bullet Proofreading Who we are, how to reach us, and where to read more. 3 articles

Customer FAQ

Ordering and checkout Uploading documents, paying, and setting up your order. 6 articles
Files and formats Supported document types, word counts, and supporting files. 4 articles
Delivery and revisions Turnaround, downloads, tracking, and requesting a revision. 6 articles
Invoices and refunds Invoices, payment records, and how to raise a problem. 3 articles
Reviews and ratings Rating a delivered order and leaving a public review. 2 articles

Writer FAQ

Applying to write The application, the test, and what happens after you apply. 4 articles
Getting started Onboarding steps and the NDA you sign before your first assignment. 2 articles
Assignments and delivery How work reaches you, what you deliver, and what happens after you submit. 5 articles
Pay and payouts How your pay is worked out and when and how you get paid. 4 articles

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